Take your mediation skills to the next level.  Nina Meierding will teach you how to design creative resolutions, work effectively with attorneys and clients and what techniques to utilize in order to reach a settlement. Understand the benefits of customizing your opening statement and how the beginning of the mediation process dramatically impacts the end.  Understand the strategic techniques that make effective and successful mediators. Nina will explain how to assess the conflict, adjust to the parties and remain thoughtful and flexible throughout the process.  Learn to use strategic questioning to move beyond information gathering and utilize questions for moderating the tempo, balancing power and creating empathy. Assess the specific causes of obstacles to settlement and choose the appropriate intervention to move beyond impasse.